20+ Years of Excellence. Big Five Experience. UAE Government Expertise.


Our leadership team combines international consulting experience with deep UAE market knowledge. We've worked with the organizations you aspire to become - and now we're here to help you get there.

OUR LEADERSHIP APPROACH


We Don't Delegate Your Success

Unlike large consultancies where junior staff handle your project, at EFQM Consulting, senior experts work directly with you. When you engage us, you get our best minds - not trainees learning on your account.


Practitioners, Not Just Advisors

Our leaders have held executive positions in the organizations they now advise. They've implemented the frameworks they recommend. They've faced the challenges you face. This isn't theoretical knowledge - it's battle-tested expertise.


Accessible & Responsive

Our leadership team is directly accessible to clients. No layers of account managers. No waiting weeks for responses. When you need guidance, you get it from people who can actually help.

DR. KAMAL ALBAGOURY


Founder & Chief Executive Officer

The Visionary Behind EFQM Consulting


Professional Background:

Dr. Kamal brings over 20 years of experience in institutional excellence, government consulting, and organizational transformation across the UAE and GCC region.

Before founding EFQM Consulting, Dr. Kamal held senior positions advising government entities on excellence frameworks, strategic planning, and organizational development. His expertise spans the complete excellence ecosystem - from ISO implementation to EFQM transformation to award-winning performance.


Areas of Expertise:

✓ Institutional Excellence & EFQM Model

✓ UAE Government Excellence Model (GEM 2.1)

✓ Sheikh Khalifa Excellence Award (SKEA)

✓ ISO Management Systems

✓ Strategic Planning & Organizational Development

✓ Government Consulting

✓ Performance Management & KPI Frameworks

✓ HR, Governance & Operational Excellence


Track Record:

→ Led excellence transformations for 12+ government entities

→ Achieved 75% win rate in excellence award applications

→ 100% success rate in ISO certifications

→ Developed and implemented strategic plans aligned with UAE Vision 2031

→ Built EFQM Consulting from startup to leading integrated consultancy


Education & Credentials:

✓ Doctorate in International Human Resources Management 

✓ EFQM Certified Assessor

✓ ISO Lead Auditor Certifications

✓ Strategic Planning Certifications


Philosophy:

"Excellence is not a destination - it's a way of operating. Every organization, regardless of size or sector, can achieve excellence with the right guidance, commitment, and integrated approach. That's why I built EFQM Consulting - to be the partner that takes you from where you are to where you deserve to be."



OUR EXPERT TEAM


Specialists Across Every Service Area


EXCELLENCE & QUALITY DIVISION

Excellence Practice Lead

Specialization: EFQM Implementation, Excellence Awards, Government Excellence

Experience: 15+ years in excellence consulting across UAE and GCC

Track Record:

→ Led 10+ successful EFQM implementations

→ Prepared 8 award applications (6 winners)

→ Deep expertise in GEM 2.1 and SKEA frameworks

Credentials: EFQM Certified Assessor, Lead Auditor

Financial Advisory Lead

Specialization: Corporate Tax, VAT, CFO Advisory, Financial Compliance

Experience: 15+ years in financial consulting and accounting

Track Record:

→ Zero FTA penalties across all managed clients

→ 40+ companies under financial management

→ Strong Federal Tax Authority relationships

Credentials: CPA, ACCA, Tax Agent License

ISO & Management Systems Lead

Specialization: ISO 9001, 14001, 45001, 22301, 27001

Experience: 18+ years in quality management systems

Track Record:

→ 50+ successful ISO certifications

→ Zero failed audits

→ Expertise in integrated management systems

Credentials: Lead Auditor (multiple standards), Six Sigma Black Belt

Business Setup Lead

Specialization: Company Formation, Visas, PRO Services, Government Liaison

Experience: 12+ years in UAE business setup and government relations

Track Record:

→ 100+ companies successfully established

→ Golden Visa processing expertise

→ Relationships across all major Free Zones

Credentials: Licensed PRO, Government Relations Specialist

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